I am using ‘Total Testing Labs’ for my annual MRL test. The report they send to me shows that they are NATA accredited. Do I have to get a letter from them stating this?

The requirement of a laboratory undertaking MRL tests is that they “hold NATA accreditation to ISO/IEC 17025 for the specific testing requested and provide evidence of accreditation” (Freshcare specifications). Rather than adding them as an approved supplier, why not inspect the report each time it comes in to make sure

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I am using a transport company called ‘Trucks R Us’ and they say on their website they have a HACCP plan in place which allows them to transport produce for the supermarket chains. Can I assume they are no risk?

No. Firstly, a HACCP plan does not necessarily mean that they meet Freshcare’s requirements. Secondly, there is nothing to say the HACCP plan is audited or even current! Get the transport company to sign a letter or statement addressing the Freshcare specifications for the provision of transport services.

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We are the main supplier of Ag chemicals and fertilisers in our area and have been asked by several clients to sign approved supplier letters for their Freshcare FSQ Program. The letter asks us to confirm if products contain or have been in contact with known allergens and a list of allergens is provided. We can’t provide this assurance as we are not the manufacturer of the products and also don’t know what they may have been in contact with during storage and distribution. How do we respond to our clients?

This concern has been raised by many Freshcare members and their suppliers. We have amended the letters / specifications in consideration of this. The letters will still ask you to advise if you are aware that the product contains or has been in contact with known allergens. If you are

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