Freshcare: The National On-Farm Assurance Program
Freshcare is an industry owned, not-for-profit on-farm assurance program, established and maintained to service the Australian fresh produce industry. Freshcare is currently the largest Australian on–farm assurance program for fresh produce; proudly providing on-farm food safety & quality and environmental certification services to over 5000 members nationally. The foundations of the Freshcare Program are the user-friendly Codes of Practice and detailed training support materials. The Freshcare Codes describe the practices required on farm to provide an assurance that fresh produce is safe to eat, has been prepared to customer specifications and legislative requirements; and has been grown with care for the environment.
Freshcare currently offers certification to the following Codes of Practice, following participation in an approved Freshcare training course:
- Freshcare Food Safety & Quality
- Freshcare Environmental
- Freshcare Environmental - Viticulture
- Freshcare Environmental - Winery
The Freshcare Codes of Practice are versatile and user-friendly, created to be implemented as stand-alone programs or integrated as one combined on-farm assurance system. The Freshcare Codes of Practice can also be incorporated with other quality, food safety and farm management schemes.
Click to view the current Freshcare Newsletter and Wine Industry Newsletter
We are currently experiencing issues with logging onto FreshcareOnline, where the FreshcareOnline page will not proceed to load after "Initializing App".
In the interim, please log in by clicking on the "FreshcareOnline Login" button down the left hand side of this home page. This will take you directly to the FreshcareOnline platform to log in.
We apologise for the inconvenience caused and thank you for your patience. We are looking to rectify this issue as soon as possible.
The Freshcare office will be closed from Thursday, 24th December 2013 will reopen on Monday, 6th January 2013. During this period, urgent messages can be left on the answering machine or an email sent to firstname.lastname@example.org.
We wish you every happiness this Holiday Season and throughout the coming year.
Please update your records with our new phone & fax numbers:
Telephone: 1300 853 508 (cost of a local call from a landline) or 02 9045 3710
Fax: 02 8004 0732
FreshcareOnline has been updated to a new system platform. Click here to download the FreshcareOnline User Guides. A copy is also available for download in Resources on your FreshcareOnline logon.
From 1st July 2013, Freshcare Certification Fees for Food Safety and Quality and Environmental will increase to $99.00 per annum (all prices include GST) for annual certifications. Freshcare Certification Fees for the Wine Industry Codes increase to $198.00 per audit for triennial certifications. For a second or subsequent code implemented by the same business, the Certification Fee is reduced by half. For example:
A business certified to just Freshcare Food Safety and Quality (FS&Q) will pay $99.00 in Certification Fees.
A business certified to Freshcare Food Safety and Quality (FS&Q) and Freshcare Environmental (ENV) will pay $99.00 for FS&Q Certification (primary code) and $49.50 for the Environmental Certification (secondary code).
A business that has implemented both the Freshcare Environmental Viticulture and Winery Codes, the Certification Fee of $198.00 will apply only to the first Code audited or primary certification, and a reduced Certification Fee of $99.00 will apply to the second Code audited or secondary certification for that business.
Freshcare Certification Fees will continue to be invoiced by your Certification Body on your audit invoice; Certification Fees are then remitted to Freshcare by the Certification Body.
The fee change represents the first increase since Freshcare moved to the current income model in July 2007 and reflects the cost of continuing to deliver a program that is both relevant to industry and compliant with the requirements of supply chain customers (retailers / food service / processing); ensuring Freshcare continues as a strong and practical resource for the Australian Fresh Produce and Wine Industry
The Certification Rules for the Freshcare Food Safety & Quality Code of Practice will be available for download soon.