At Freshcare, we understand that from time to time, businesses may face unexpected challenges that place financial strain on their operations.

As a registered charity, Freshcare is committed to supporting our participants during these times through our Hardship Support program.

If you are experiencing financial hardship, please reach out to us. We will work with you to understand your situation and explore available options to help you maintain certification and continue participation in Freshcare programs.

Your wellbeing and ability to meet compliance requirements are important to us. All enquiries are treated confidentially and with respect.

Support Available

Assistance may be available for the following areas and must relate to upcoming or recently completed activities:

  • Annual Participation Fee(s)
  • Freshcare Training Fee(s)

Funding is limited and applications are assessed on a case-by-case basis by an appointed review panel.

If you need assistance or wish to apply, please submit an enquiry via our Contact Us page.

Need support?

Anyone impacted by financial hardship can access our confidential Employee Assistance Program (TELUS Health).

Call TELUS Health on 1300 360 364 or 1800 835 871 and quote “Freshcare.”

For more information, visit freshcare.com.au/telushealth-eap