Achieve and maintain wellbeing with our free Employee Assistance Program, available to Freshcare certified participants.

The Employee Assistance Program (EAP) provided by Benestar is a confidential counselling, coaching, and wellbeing service free for all Freshcare certified businesses, their staff and immediate family members. The service offers help to manage work and life experiences, issues or concerns that arise from time to time.

Information for Freshcare Certified Participants

Be Your Best You with Benestar®

The person who can have the biggest impact on your health and wellbeing is…well, you! But, with so much information available, it’s hard to know what is reliable or where to begin.

That’s why we’ve partnered with Benestar® to bring you a holistic and comprehensive health and wellbeing program to help you feel great and be your best you!

Best You by Benestar offers professional, confidential coaching and support, which is free for you and your eligible family members and staff.

What support is available?


Take your health into your own hands all while being supported by one of Benestar’s specialist coaches. Whether you’re facing a challenging situation at work or you would like coaching to help you enhance your overall wellbeing, the Benestar team is here to help. MyCoach can also assist with:

  • Support for mental health
  • Strategies to create better work-life balance
  • Managing stress
  • Guidance on parenting issues
  • Advice on how to improve your fitness and nutrition
  • Specialist support for people leaders
  • Improving relationships and more…

MyCoach support is available for individuals, people leaders and executives and can be accessed by telephone, face-to-face, online or via Live Chat through Benestar’s health and wellbeing portal BeneHub.

Access BeneHub

Access hours of health and wellbeing blogs, podcasts, videos, meditations, self-assessments, activities and more via the BeneHub website and app.

View content anytime, anywhere or speak to one of Benestar’s coaches using LiveChat or online messaging.

To register simply follow the steps below to create your BeneHub account.

  • Enter Company ID FCR and Token FCR01

Click here to download – Benestar® BeneHub User Guide

How to get in touch with Benestar®

For confidential coaching and support call 1300 360 364  and quote the Company ID FCR and Token FCR01 

or download the Benestar app via the AppStore or Google Play.

Benestar: Meet the Clinicians

How MyCoach for Money Supports Individuals