4. I have my own forms, can I continue to use them?

You can certainly continue to use your own forms, but you will need to review the new and revised criteria to ensure you capture any new information into your existing systems. **Don’t forget to remove all old versions from use once you transition**

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3. What forms have changed with the release of FSQ4.1?

Form – M1 Food Safety and Quality Policy Form – M1 Position descriptions Form – M2 Procedure-Work Instruction Form – M3 Training record – internal FSQ Form – M4 Internal audit report Form – F7 Allergen management plan Form – F8 Facilities audit checklist Form – F10 Food safety instructions

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2. Changes to the Freshcare Rules impact my business, do I have to comply to these Rules immediately?

Compliance to the Freshcare Rules (v4.3 July 2019) must be achieved in line with your certification to FSQ4.1 from 1st January 2020. If you do not comply with the Rules at the time of this audit, a CAR may be raised.

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1. Why have you changed the Standard?

The Freshcare Food Safety & Quality Standard (FSQ4) has been updated to FSQ4.1 to ensure Freshcare certification is compliant with the benchmarks set under GFSI. Freshcare has to achieve GFSI benchmark status to ensure ongoing market acceptance by retailers.  Without GFSI benchmarking, Freshcare would cease to be recognised and the

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6. How long will it take to transition to FSQ4.1?

A transition period of six months has been applied to align with retailer compliance deadlines. From 1 July 2019 to 31 December 2019, Freshcare members will be able to choose to be audited to either FSQ4 or FSQ4.1, depending on their level of preparedness. As the majority of changes to

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7. Do I need to update my Freshcare training?

No. Training as per the requirements of FSQ4 will be recognised. As of the 1st July 2019, training resources for new trainees will be updated to FSQ4.1

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8. Will I need help implementing changes?

Resources, including training webinars, will be made freely available on the Freshcare website to assist businesses in the transition to FSQ4.1. Hard copy materials will also be provided. If additional support is required, please contact the Freshcare office or Freshcare trainer network for assistance.

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5. When do I need to be audited to the FSQ4.1 Standard?

From 1 January 2020 all grower and packer businesses will be audited to FSQ4.1

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