What does Freshcare do?

Freshcare is the custodian of the assurance standards for the Australian fresh produce and wine industry. Freshcare manages the development, review, accreditation, benchmarking, stakeholder engagement, market awareness, extension and adoption of the standards, and supporting resources.

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Who accepts Freshcare certification?

Freshcare certification is a voluntary pathway for businesses to demonstrate and verify their credentials to customers across local and international markets; government stakeholders and regulatory bodies; financial and insurance institutions. Local Markets – Freshcare certification is recognised in all Australian domestic market supply chains. Freshcare food safety and quality certification

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Will the Freshcare program change the way I do things on my farm?

When implementing the Freshcare program you will likely find you are already keeping many of the records required as a part of running your business. Freshcare training helps new businesses identify the risk areas that need to be managed when implementing the Freshcare Standards. There may be some physical changes

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If I move from another program to Freshcare, do I have to do training?

Yes. Regardless of previous training completed and irrespective of which Freshcare Program you would like to undertake, it is a requirement that all new participating businesses complete a Freshcare training course. This is to ensure consistency in delivery of Standard and Program requirements.

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What are my options for Freshcare training and are there varying costs?

FSQ Training (for growers and grower/packers) One-on-one Group eLearning Costs of one-on-one or group training for Freshcare is established by the Freshcare trainer. Freshcare trainers operate their own businesses independently of Freshcare. Training costs will vary based on training delivery method (one-on-one vs group training); location; number of participants; materials

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How long does it take to achieve certification to Freshcare?

For most businesses it takes 3 – 6 months to undertake training, implement practices, establish records and achieve certification. Freshcare does not put a time frame on achieving certification, rather participants are advised to progress to audit once the program is fully implemented within their business.

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How long does certification last?

To maintain Freshcare certification for Freshcare FSQ, FSQ-SC and ENV annual audits must be conducted. If the audit is successful (or once all corrective actions are closed). Certificates are valid from the date of issue until the end of the certification anniversary month the following year. Subsequent annual audits can

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What are the ongoing costs for maintaining Freshcare Certification?

Certification costs comprise of: Cost of audit – this will vary per business depending on size of operation and number of sites, travel and accommodation charges and the standard(s) being audited. Businesses should source quotes for their annual audit from a number of Freshcare Certification Bodies┬áto ensure they are getting

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