If I am new to Freshcare do I go straight to FSQ4.2?

Yes, new businesses will be able to undertake training and access resources to the FSQ4.2 Standard. Training is available via the Freshcare Trainer network or Freshcare eLearning. It is recommended that a minimum of 3 months’ records are in place prior to new businesses being audited.

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What if I need assistance with the update to FSQ4.2?

If you require any assistance with the changes to the FSQ4.2 Standard, please contact the Freshcare Office on 1300 853 508 or email [email protected] The Freshcare Trainer network is also available to provide local, tailored assistance to help with the update to FSQ4.2. For trainer contact details visit: www.freshcare.com.au/training/trainers

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Why has Freshcare updated the Standard to FSQ4.2?

In 2019, Freshcare was benchmarked against the Global Food Safety Initiative (GFSI), to ensure ongoing domestic and global market acceptance of the Freshcare Standards. The Global Food Safety Initiative released GFSI v2020 benchmark criteria in February 2020 and set a maximum period of time that Certification Program Owners (such as

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How do I access the FSQ4.2 Standard and Resources?

The FSQ4.2 Standard and supporting resources including record keeping forms and factsheets can be freely downloaded from the Freshcare website: www.freshcare.com.au/standards/fsq4-2 Additional resources are available to participants from FreshcareOnline or hard copy resources can be purchased from www.freshcare.com.au/shop

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If I was last audited to FSQ4, can I update straight to FSQ4.1?

Depending on your audit cycle, some businesses could progress straight from FSQ4 to a re-certification audit to FSQ4.2. If this applies to you and your audit is to take place prior to the 3rd May 2021, you will need to advise your Certification Body at the time of scheduling and

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I have my own forms can I continue to use them?

It is not mandatory to use the Freshcare Form templates however, they are prepared to assist businesses in ensuring all required information as specified in the Standard can be captured. You can continue to use previous versions of Freshcare Forms as long as they are reviewed annually and updated to

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What if I just purchased FSQ4.1 resources and FSQ4.2 is released?

Any business that has purchased a hard-copy of the FSQ4.1 Manual from the Freshcare eStore, you will be sent the FSQ4.2 insert pages via post, free of charge. For businesses wanting to update their hard-copy manual, FSQ4.2 Manuals can now be purchased via our eStore. Freshcare Training Manual resources are

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What if I’m currently enrolled in a FSQ4.1 course on eLearning?

Trainees who are currently enrolled in the FSQ4.1 full course or FSQ4.1 transition course with Freshcare eLearning, will have an FSQ4.2 module linked to their course accesses freely to assist them in updating requirements to FSQ4.2. If you have any questions or require assistance with course access please email: [email protected]

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What has changed in the update to FSQ4.2?

Specific changes in the FSQ4.2 Standard are outlined in the Transition Guide and can be identified in italics in the Standard. The changes in summary include: Freshcare Rules now found in Section 1 of the FSQ4.2 Standard. Freshcare Rules now provide guidance on Unannounced Audits; and the Two-Part Audit Process.

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I have more than one growing site, and the rules tell me these all must be registered, why did the rules change?

The Freshcare Rules around the application of a business to be certified to a Freshcare Standard and the requirement for all sites to be listed has not changed. What we have given is a clarification around the maximum allowable distance between sites that can be visited as the audit and

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