When should I book my audit?

The Audit Booking Table above gives you timelines for booking your audit. If it is your first audit, you must have evidence of completed Freshcare training when booking. If it is an audit to renew your certificate, your Certification Body is likely to make contact with you via email to book your

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What should I expect when booking my Freshcare audit?

Each Certification Body is an independent business and therefore their processes may differ slightly. We do know there are a few things you will need to provide them with, in order for them to provide you with a quote and audit booking. The following is an example of the audit

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How do I prepare for my audit?

Being prepared and having your system up to date helps your audit activity run smoothly. There are a few tasks that you may need to undertake in preparation for audits. These include: Ensure you have a trained Freshcare representative on site. Ensure all workers are aware of their responsibilities linked to the

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What is an unannounced audit?

An unannounced audit is a re-certification or renewal audit that occurs during your normal nominated audit window. However, instead of knowing the specific date  the auditor will visit your business, an unannounced audit means you will not know the specific date your auditor will visit. The unannounced audit will take

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What are the benefits of an unannounced audit?

Unannounced audits show an extra level of integrity for businesses. They were introduced to support businesses in adopting an ongoing food safety culture Unannounced audits deliver improved customer confidence. Buyers seeking evidence of your certification will see this added level of achievement as ‘unannounced audit’ will be recorded on your

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What does this mean for growers and packers seeking certification to Food Safety Quality 4.2?

The unannounced audit rules established for FSQ4.2 require certified participants to undertake 1 in 4 of their re-certification audits in an ‘unannounced audit’ format. Certification bodies are responsible for managing the audit process and will notify the site at the time of audit booking if their next audit will be

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What does this mean for supply chain businesses seeking certification to Supply Chain Standard 2?

The unannounced audit rules established for SCS2 require certified participants to undertake 1 in 3 of their re-certification audits in an ‘unannounced audit’ format. Certification bodies are responsible for managing the audit process and will notify the site at the time of audit booking if their next audit will be

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What is achieved in having an unannounced audit? What makes it different from scheduled audits?

The intent of an unannounced audit is not for auditors to ‘catch businesses out’. It follows an observation-based approach to site assessments and the audit process An unannounced audit provides a chance for auditors to see the true business culture as it operates on any given day. A chance to

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Can I change my unannounced audit cycle, if there are extenuating or difficult circumstances?

Yes, if you are experiencing special circumstances you can discuss with your certification body for your unannounced audit to be undertaken in a different year.

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How will I know if my business has been chosen for an unannounced audit?

When you book your audit your certification body will let you know that your business has an unannounced audit coming up.

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